Shipping policy

Shipping Policy – Triola Home

At Triola Home, we aim to deliver your candles safely, efficiently, and with care. Please read our shipping policy below for full details.

📦 Order Processing

All orders are processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive a confirmation email with tracking details (if applicable).

🚚 Shipping Methods & Delivery Time

United Kingdom:

Standard Delivery: 2–4 business days
Express Delivery (if available): 1–2 business days

Delivery times are estimates and may vary depending on courier delays or peak periods.

💰 Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.
Free shipping may be offered on selected promotions or order values.

📍 Delivery Address

Please ensure your shipping address is correct at checkout.
Triola Home is not responsible for delays or lost parcels due to incorrect address details.

📦 Packaging & Care

Each Triola candle is carefully packed to ensure it arrives in perfect condition.
Due to the handcrafted nature of our products, slight variations may occur.